User Management - Delete/Restore Users

Important User Information

In Bloom Growth, each email address can only be registered once. If a user profile is deleted, you won’t be able to create a new one using the same email address. To reuse that email, the original user profile must be restored.

How to Delete a User

To delete a user from your organization:

1. Click the organization name at the bottom left of the screen.
2. Click Manage Users
3. Click the trash can icon next to their name.
4. Click Save to confirm the deletion.

IMPORTANT: If the deleted user had any assigned items, such as Quarterly Priorities (Goals), O&O (Issues), To-dos, Headlines, or KPI (metrics), those will remain in your meetings.
You will need to manually reassign them to another active user or archive them.

Note:  If their email was added to the Meeting Summary Subscribers, it must be removed manually Send Your Meeting Summary to Any Email

How to Restore a Deleted User

IMPORTANT:
If the person is returning and will use the same email address, or if the deletion was accidental, do not send a new invitation. You must restore their original user profile.

To restore a user:

1. Click the organization name in the bottom left corner of your screen.

2. Select Organization Settings.

3. Go to the Archives section.

4. Click Deleted Users.

5. Locate the user and click Undelete next to their name.

The restored account will retain the same password previously set. If needed, the user can reset it using the Forgot Password option.

After restoring:

• Reassign any active O&O (Issues), Quarterly Priorities (Goals), and To-dos that were linked to the user.

• Update their access to Weekly Meetings.

• Adjust their role in the Org Chart, if necessary.